Your Safety and Wellbeing

COVID-19 Restrictions

Update 30th September

From 4pm today, the Local Government Areas of Brisbane, Gold Coast, Moreton Bay, Logan, Townsville and Palm Island will be subject to increased restrictions.

Public and private gatherings are limited to 30 people, while aged care, correctional centres, hospitals, and disability service providers will be closed to visitors.

Cafes and restaurants will return to 1 person per 4m2 indoors and 1 per person per 2m2 outdoors. You must be seated in hospitality venues when you’re eating and drinking, and dancing is not permitted.

Capacity at stadiums and events will decrease to 75%, including Sunday’s NRL Grand Final.

Funerals and weddings are restricted to 100 people. A maximum of 20 people can dance at weddings.

We also take this time as a reminder that that face masks must be worn in Centre at all times, unless it is unsafe to do so.

We will continue to monitor the advice by Queensland Government and will provide updates as and when appropriate. If you have any questions, please don’t hesitate to contact Centre Management on 07 3261 8111.

Please stay safe and continue to Check In.


Update 8th of August

From 4pm Sunday 8 August, the 11 Local Government Areas in South East Queensland will come out of lockdown. Some restrictions will continue to apply for the next two weeks, including:

  • Mask wearing at all times (including workplaces) except when eating or drinking, or exercising with your household or one other person.
  • Businesses and venues with one person per four square metres, or 50 percent capacity with seated, ticket allocations.
  • Restaurants and cafes can open for seated eating and drinking, no standing allowed.
  • 1.5m per person social distancing must be observed wherever possible.

Please continue to do your part by checking in, social distancing and following instructions by our retailers.

Update

From 4pm Saturday 31 July 2021, the City of Ipswich, including Silkstone, will go into a hard lockdown until 4pm Sunday, 8 August 2021.

Everyone in these areas are urged to stay at home unless absolutely necessary, with only four essential reasons to leave home:

  1. To obtain essential goods, but only within 10km of your home.
  2. To carry out essential work, school and childcare (school and childcare are only for essential workers or vulnerable families).
  3. To exercise with only one other person not from your household, and only within 10km of your local area.
  4. To obtain healthcare, to care for someone who needs assistance, to get your COVID vaccination or to get a COVID-19 test.

Additional to the above, further restrictions will apply:

  • There will be no visitors to homes within the 11 LGAs.
  • Funerals and weddings will be restricted to 10 people within those 11 LGAs.

Restrictions on businesses 

Retail businesses, other than food retailing businesses, are not restricted businesses for the purposes of the SEQ lockdown.

Retail food services including pubs, restaurants, cafes and fast food outlets are not permitted to trade except to offer takeaway or home delivery services. Food courts will close however, retail food services operating within a food court can offer take away or home delivery services.

Gyms, cinemas, hairdressers, entertainment centres and places of worship will all be closed.

Essential workers are able to travel more than 10km to their place of work.

Mask mandates

A reminder that face masks must still be carried at all times when outside of the house. Children 12 years and under and people affected by a medical condition are exempt.

Check In QLD

The Check In QLD app remains mandatory for shopping centres and the majority of our retail and food stores.

The cleaning effort at all centres remains enhanced and we encourage you to keep abreast of the latest alerts at https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/urgent-covid-19-update.

Finally, if you have any symptoms, get tested and self-quarantine until you receive a negative result. Please review the contact tracing list at https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/contact-tracing.

Should you have any questions or concerns, please do not hesitate to contact Centre Management on 07 3261 8111 or at seqhub.pamqld@ap.jll.com.

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QLD Check in App

From 1am Friday 9 July, the Check In Qld app will be mandatory for a number of new sectors, including shopping centres and supermarkets. Please sign in using the Check In Qld app when you visit the centre. In addition, some of our retailers will now also require you to check in via the Check In Qld app. This includes beauty and personal care service, such as hairdressing, beauty therapy & nail services and leisure and recreation facilities, such as gyms & health clubs. Hospitality venues will still be required to also check in.

The Check In Qld app is available to download and use to help keep Queenslanders COVID Safe when we’re enjoying venues like pubs, clubs, restaurants and cafes across Queensland.

The Check In Qld app is a contactless, free, secure and convenient way for customers to sign into a Queensland business.

By using the Check In Qld app you’ll be:

  • able to check in to participating businesses without having to enter your details each time
  • protecting your own personal information – data is stored by the Queensland Government and only used for contact tracing if needed
  • helping make contact tracing faster, more reliable and complete.

General Information

As government restrictions continue to change, we want to ensure you that your safety and wellbeing continues to be our top priority.

We are continuing to take extra precautions to ensure our centre is a safe place to visit, work and shop:

  • There is more frequent cleaning with a focus on high traffic areas and frequently touched surfaces and bathrooms.
  • Hand sanitiser units are at our main entrances and near bathrooms.
  • Social distancing measures are in place to protect our community.
  • Retailers have calculated the number of people that can be safely in store at any one time.
  • We have deferred all events and activities in Centre for now.

What you can do to assist while in Centre:

  • Please consider wearing a face mask when shopping in Centre. While not mandatory, customers are encouraged to wear a mask when social distancing is not possible.
  • Practice good hygiene, please use the hand sanitising unit upon entry into the Centre.
  • Keep a 1.5m distance between individuals.
  • If you have flu-like symptoms, you should not be visiting the Centre, please stay home and utilise our retailer’s delivery services.
  • Our retailers are expected to have signs that display how many people can be in the store at one time. Please respect and obey these restrictions. If the store is at the limit, please queue outside and wait for your turn to enter.
  • Wash your hands regularly including after touching common surfaces and after coughing or sneezing.
  • If you cough or sneeze, cover your mouth and nose with a tissue, then dispose of it. If you do not have a tissue, cover your mouth and nose with your upper sleeve. Carry some hand sanitiser with you to use on your hands.
  • Avoid touching surfaces and refrain from touching and unnecessarily handling multiple products on retailer shelves and racks.
  • Please understand that some of our retailers are no longer accepting cash.

As the situation continually evolves, we are staying up to date with the latest government advice and are working hard to keep our retailers and community continually informed.

Please check our website for all the latest information and retailer opening list.

Thank you for your support during this challenging time and we look forward to welcoming you to our Centre.